Submit a Ticket
Videos don't show in training area
In this situations the following actions will solve the problem:
1. Use Chrome browser and make sure it's up to date.
2. Clear Cache (browsing data).
3. If you have a firewall/antu-virus that is blocking content on sites, please whitelist members.umbrellaus.com
4. Finally, if you tried the above, and doesn't work, it might be an OS updates. So please update your Operating system
This resolves 99% of the cases.
In any case, we're here for you, for additional help.
Updated: 15 Apr 2018 05:45 AM
Help us to make this article better
Where can I find recordings / replays of live training sessions (webinars)
My Beacon Platform doesn't open from my Umbrella Members Area - what to do?
Training for VA
How to switch between Umbrella programs accounts
When do I get my certification and how do I use it?
Help Desk Software
by Zoho Desk