Umbrella General
How to add a white labeled domain
In your domain’s DNS settings, add the below records: A record -> @ -> 185.58.213.122 CNAME record -> www -> yourdomain.com (replace yourdomain.com with the domain you purchased) You can also email your domain provider’s support the following lines: ...
How can I reset, undo, or rollback to an older version of a website?
To reset, undo, or rollback to an older version of a website, follow these steps:1. On the top right corner of your website builder, you'll find a CLOCK icon. Click the icon.2. Choose a past version to rollback to. You can rollback as far as your ...
Is it possible to merge websites from different programs?
Yes. You can submit a Site Merge request by going to your Umbrella Dashboard -> Marketing -> Webistes -> Site Merge Request
How can I get support if the Support Portal is not functional?
Please send an email to support@umbrellaus.com
What should I do after the SSL setting has been set for my domain?
Clear your browser's cache and go to the specified URL. Contact support@umbrellaus.com if further assistance is needed.
Why don't videos show in the training area?
Try the following actions: 1) Use Chrome browser and ensure it's up to date, 2) Clear cache (browsing data), 3) Whitelist members.umbrellaus.com if you have a firewall/antivirus blocking content, 4) Update your operating system. These steps resolve ...
How do I add Agents and what can they do?
Clicking on Agents will allow you to create an Agent access. Each Agent has their own login credentials, and the login URL is always the same: https://center.umbrellaus.com/. After creating the Agent login credentials, you can customize their program ...
My website is Unpublished?
To publish your website, go to the Umbrella Dashboard, then navigate to Marketing Tools > Website > Edit. Launch the Editor and click on the Publish button to make your website live.
How to get my first client?
We highly recommend using our Rapid Network tactics. Watch the video tutorial here: https://vimeo.com/389919390. Let us know how this tactic worked for you!
What should be told to GoDaddy/Namecheap support regarding DNS settings?
When contacting GoDaddy or Namecheap support regarding DNS settings, provide the following information:- Request to change the A (Host) record to point to 185.58.213.122- Request to create a CNAME (alias) record where www points to your domain (e.g., ...
How to update payout information?
To update payout information, go to the Umbrella Dashboard, navigate to Account, select Payout Information, and update the required information.
How to resolve capabilities errors in payout information?
To resolve capabilities errors in payout information, go to the Umbrella Dashboard, navigate to Account, select Payout Information, delete the existing information, and enter the new payout information from scratch.
What is the minimum number of leads that can be purchased?
The minimum purchase requirement for leads is 10 leads.
When are payouts processed?
Payouts from Umbrella are processed on the 25th of the following month. For example, a uFB Facebook campaign submitted from January 1st to 31st will be paid on February 25th.
What are PR Leads?
PR Leads refer to leads generated through public relations efforts. For more information, refer to the document available at link.
Nothing happens when clicking on the training (iPhone)
It appears there is a popup blocker in place. To enable or disable the pop-up blocker on your iPhone, follow these steps: 1. Launch Settings. 2. Tap Safari. 3. Under the General section, click the toggle next to Block Pop-ups.
Training doesn't open? Maybe it's a Popup blocker
If the training doesn't open, it may be due to a popup blocker. As the training opens in a new tab, if you have a popup blocker enabled, it would prevent the new tab from opening. Please try again with the popup blocker disabled or try using a ...
Making your site HTTPS (SSL)
Moving your site from HTTP to HTTPS is becoming ever more important. Not only is HTTPS much more secure, Google may deter users from visiting your site if it's not HTTPS. Luckily it's very simple to make the move. Step #1 Contact Umbrella support by ...